Privacy Policy

At RK Mart, we value your trust, and protecting your personal information is one of our highest priorities. This Privacy Policy explains in clear detail how we collect, use, manage, and safeguard your data whenever you browse our website, interact with our services, or make a purchase. We believe in transparency and want you to feel fully confident in the way your information is handled. By accessing our website or purchasing any product, you automatically agree to the policies outlined below.

1. Information We Collect

We collect both personal and non-personal information to provide you with a smooth, secure, and personalized shopping experience. Personal information includes your name, email address, phone number, billing details, shipping address, and payment method details when you place an order. We may also collect information when you create an account, subscribe to our newsletter, or communicate with our customer support team. Non-personal data includes your device type, browser information, IP address, location-based data, session duration, and pages viewed. We also use cookies, analytics tools, and tracking technologies to study customer behavior and improve the overall performance and design of our store.

2. How We Use Your Information

Your information is used to process and deliver your orders, verify payments, respond to your inquiries, and keep you informed about the status of your purchases. It also helps us personalize product recommendations, improve website navigation, and enhance user experience. We use your contact details to send important notifications such as order confirmations, tracking updates, and service alerts. Occasionally, we may send promotional messages, discount offers, and product updates. You may opt out at any time. All data collected is used solely for legitimate business purposes, and we never misuse or exploit your personal details.

3. Payment Information & Transaction Security

When you complete a purchase on RK Mart, your financial data is processed through secure, trusted payment gateways that follow strict industry standards. We do not store your complete card details on our servers. All transactions are protected with SSL encryption, ensuring your sensitive information remains confidential. Only authorized personnel have access to limited transaction details required for processing your order safely. Our store continuously updates security measures to protect against data breaches, fraud attempts, and unauthorized access.

4. Sharing Your Information With Third Parties

We respect your privacy and do not sell, rent, or trade your personal information with any unrelated third party. However, certain trusted partners may receive essential data in order to complete your order. These include courier companies for delivery, payment processors for secure transactions, website hosting providers, and technical support teams who help maintain the platform. Each partner is obligated to protect your information and use it solely for the purpose of providing their service. We may also disclose information if requested by law enforcement agencies or required by legal obligations, but only after ensuring the request is legitimate.

5. Cookies, Tracking Tools & Analytics

RK Mart uses cookies to create a more personalized, efficient, and user-friendly shopping experience. Cookies help us remember your preferences, show relevant products, track cart activity, and analyze website performance. They also help us identify errors, improve loading speed, and understand how customers interact with different pages. You can disable cookies in your browser settings, but doing so may limit certain features on the website. Along with cookies, we use analytics tools that generate anonymous data to help us make informed decisions regarding design, functionality, and marketing strategies.

6. Protecting Your Data

We implement multiple layers of security to ensure your information remains safe and protected. These security measures include data encryption, secure servers, password protection, controlled access for employees, regular system monitoring, and periodic security audits. Although no online platform can guarantee 100% protection, we take every reasonable step to minimize risks, prevent unauthorized access, and ensure that your data is handled responsibly. Our internal policies restrict team members from accessing customer information unless absolutely necessary.

7. Marketing Communications

When you subscribe to our newsletters or interact with our store, you may receive occasional emails, messages, or promotional updates about new products, limited-time offers, and exclusive discounts. These communications are designed to enhance your experience and keep you informed. You can unsubscribe at any time by using the link provided in the emails or by contacting us directly. We strictly respect your preferences and will adjust communication settings as per your request.

8. Data Retention

We retain your personal information only for as long as it is necessary to fulfill the purpose for which it was collected, including legal, accounting, and reporting obligations. Once your data is no longer required, we securely delete or anonymize it in accordance with industry standards. You may request deletion of your data sooner, and we will process the request unless certain information is needed for legal compliance or dispute resolution.

9. Children’s Privacy Protection

RK Mart does not knowingly collect or store personal information from children under the age of 13. If we discover that a child has provided personal details without verified parental consent, we will immediately remove such information from our system. We strongly encourage parents to monitor their children’s online activities and ensure safe browsing practices.

10. Your Rights & Control Over Your Data

You have full control over your personal information. You may request access to the data we store, ask for corrections in case of inaccuracies, or request deletion of your personal records. You can also object to certain data processing activities, unsubscribe from promotional emails, or ask for a copy of the data we hold about you. All such requests will be handled promptly and in accordance with applicable privacy laws. We believe every customer has the right to transparency and control.

11. Links to Third-Party Websites

Our website may contain links to external websites or platforms for informational or promotional purposes. These third-party websites have their own privacy policies, which may differ from ours. RK Mart is not responsible for the privacy practices of those websites. We advise customers to read the privacy policies of any external sites they visit.

12. Updates to This Privacy Policy

We may update or revise this Privacy Policy from time to time as we improve our services or adapt to new legal requirements. All updates will be posted on this page, along with the effective date. By continuing to use our website after changes are published, you agree to the revised policy. We encourage you to review this page regularly to stay informed about how your information is protected.

13. Contact Information

For any questions, complaints, clarifications, or requests regarding this Privacy Policy or how your information is used, you can contact us at:
📧 rkmart786.store@gmail.com
We are committed to responding as quickly as possible and assisting you with any privacy-related concern.